Feedback

* Name

* Email

Phone Number

Date of Salon Visit

Name of Stylist

Were you greeted within 15 seconds of your arrival with a smile? Yes
No
Didn't Notice

Were you offered a beverage? Yes
No

If so, how was it? 5
4
3
2
1

How did you find our magazine selection? 5
4
3
2
1

Did you get in to your appointment on time? Yes
No
More or Less

Do you feel your stylist really listened to you during your consultation? Yes
No
Not Sure

How would you rate the shampoo/massage part of your service? 5
4
3
2
1

How was the customer service from your stylist? 5
4
3
2
1

How was the customer service from the other staff? 5
4
3
2
1

How do you find our product selection? 5
4
3
2
1

Were you educated on the products used on you today? Yes
No
Sort of

Was it valuable information to you? Yes
No
Not Sure

How was the technical aspect of your haircut and/or color today? 5
4
3
2
1

Do you love your hair? Yes
No
Some Days

How would you rate the cleanliness of our salon? 5
4
3
2
1

How would you rate the cleanliness of the station you sat at today? 5
4
3
2
1

How would you rate the ambiance inside the salon? 5
4
3
2
1

How would you rate our stylists appearance/dress attire? 5
4
3
2
1

Did you stylist complete your service in a timely manner? Yes
No
More or Less

Do you feel your service was worth what you paid? Yes
No
Some Days

Were you offered a complimentary makeup touchup? Yes
No

How would you rate the experience? 5
4
3
2
1

If you could change anything about your visit what would it be?

Will you come back to us in the future? Yes
No
Maybe

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